Privacy Policy

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Privacy and Policy

Expressfly, a legal entity operating under the provisions of the Companies (India) Act, 1956. We are extremely proud to introduce a range of cutting-edge technology e-commerce logistics platforms under the esteemed banner 'Expressfly'.

In the digital world we live in today, your privacy is of paramount importance. As you browse the Expressfly website, mobile application or other transformational tools and platforms cultivated by RCCPL, we kindly ask you to delve into the details of this Privacy Policy.

By accepting and using our platform, you willingly accept the policies and provisions set forth in this document. Your interaction with the privacy policy is evidence of your consent to the collection, processing, use and potential transfer of your personal data, which may include data of a sensitive nature.

We are committed to supporting a secure environment for your data. The Privacy Policy serves as an intricate tapestry that outlines our careful approach to the handling and use of your information, all while enhancing your experience within the dynamic Expressfly ecommerce logistics platform.

Your involvement with Expressfly goes beyond mere interaction; embodies partnership. Your trust resonates deeply with us, and we are committed to supporting your trust by providing exceptional service while maintaining the highest standards of privacy and security.

Information we collect

When you interact with Expressfly, we may collect various types of information, including personal information:

Use of your information:

The information you provide is essential for us to provide informative content and create a user-friendly experience that represents our services. The details required may vary depending on the particular service, and the user information you provide helps us maintain, protect, improve and innovate our services. It helps us develop new offers to meet your needs. We may occasionally use your email address or other personal information to send you business or marketing communications, including the ability to subscribe or unsubscribe (where applicable). We may also use your email address for non-marketing or administrative purposes without requiring further consent. These purposes include notifying you of significant changes, facilitating interactions with customer service, and handling billing matters.

By no means exhaustive, your data may be used for the following purposes ("Purposes"):

Developing, improving, marketing, selling or providing our services or the services of companies in business partnership with us.

Providing tips, instructions or updates about new features of our website or relevant information of interest to you.

Evaluating credit status and cross-referencing credit bureau or credit reporting agency information to ensure accuracy, as well as to investigate and prevent errors, negligence, breach of contract, fraud, theft and other illegal activities.

Supporting corporate transactions such as sales, mergers, spin-offs or reorganizations where information is transferred to a new management unit as part of normal business operations.

Checking compliance with our policies and contractual obligations. Addressing your expressed interest in specific service requests.

Updating and maintaining accurate records about you.
Better understanding of your needs and preferences.
Conducting verification checks for job applicants.
Detection, prevention and prosecution of crime and fraud.
Compliance with applicable laws and regulations.
Engaging in research and statistical analysis to improve our services.
Improving our response to your questions by better understanding your profile.
Handling inquiries, complaints and other customer support interactions.
Performing other additional services, purposes or duties as necessary.
This comprehensive approach ensures that your information serves as a cornerstone in optimizing our services and overall user experience.
Sharing and Disclosure of Information
We may share your data in the following circumstances:
Service Providers: We engage third party service providers to assist us in providing our Services. These providers have access to your information to perform tasks on our behalf and are required not to disclose or use it for other purposes.

Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, protect our rights, privacy, safety or property, and enforce our policies.

CONFLICT SOLVING:

Any disputes, differences or claims arising out of or related to this Privacy Policy shall be resolved in accordance with the laws of India through due process of law. The courts of Haryana, India shall have exclusive jurisdiction over such disputes, differences or claims.

Data security:

We implement standard security measures to protect your information from unauthorized access, alteration or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure. You acknowledge that any information you provide to us is at your own risk.

AGREEMENT TO THIS POLICY:

This document supersedes all previous communications on this topic and represents a comprehensive and exclusive privacy policy for the site. Your use of any of our Services indicates that you have read and agree to this Privacy Policy. By simply using this website, you expressly grant us your consent to collect, use, disclose, store and process your personal data and information in accordance with this Privacy Policy.

Your choices,You have the right to:
Access, update or correct your personal information.
Withdraw your consent to receive marketing communications.
Delete your account and personal information.
To exercise these rights, please contact us at Email: [email protected].

Children's privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from persons under the age of 13. Please contact us at Email: [email protected]

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational or regulatory reasons. We will notify you of any material changes and obtain your consent where necessary.

Contact us:

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us at Email: [email protected]
By using our website and services, you confirm that you have read and understood this Privacy Policy and agree to its terms.